How Do We Work

There is certainly plenty of excitement around automation right now, but it is very important to have a solid and sober understanding of how to make a qualitative automation.

1 Proof Of Concept

  • Identify and evaluate an appropriate process
  • Make team composition and perform staffing
  • Design, implement and deploy for business validation
  • Execute in production and evaluate the results
  • Prepare summary report and business case for RPA execution

2 Center of Excellence

  • Identify resources for COE establishment on the customer side
  • Train all team roles dealing with RPA
  • Developing an effective governance operating model
  • Define KPIs, success criteria

3 Pilot Project

  • Define a scope of the pilot
  • Create and obtain required project artifacts (requirements, environments, accesses, data sources, etc.)
  • Prepare risk management plan
  • Define UAT strategy
  • Complete implementation and testing phases to determine go-live event
  • Conduct retrospective session and distribute results to all stakeholders

4 Build Up

  • Continuously identify a set of processes to be automated
  • Manage the demand pipeline
  • Showcase the success of automation to the broader audience within the organization
  • Establish RPA best practices
  • Build technical, functional and support expertise
  • Develop reporting and analytics mechanism
  • Focus on continuously building the RPA expertise within the organization

5 Institutionalize

  • Integrate human and virtual workforce within the organization to drive business growth
  • Demonstrate and touch RPA benefits to the business stakeholders and establish it as a core performance objective throughout the organization
  • Maximize the RPA results
  • Implement disaster and business continuity plans in case of any issues in automation